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Hi can anyone help me? my georgous puppy has to have his front leg amputated due to veterinary surgeon error. He had a fracture to start with on his elbow, now he has to have it ampuated. The surgery that we belong to say they will waver my bill above insurance and amputate his leg for free and do his aftercare for free. I am so upset that I can not stop crying. I so out of my depth as this is the first time I have dealt with a vets. Firstly they were only willing to do was let me pay the cost of materials used in the amputation as an act of goodwill and it was not until I got a second opion that my bill above will be wavered as an act of goodwill. I asked for my puppy's clinical notes and well just let say they do not paint me in a good light which I do not understand because I have done anything that they said and anyone who know me, including the staff at the surgery knows how much I love my baby boy. I think that they are closing ranks on me and because I do not know much about vets and do not know what I'm talking about makes it very easy for them. I have no one to talk to about this and feel very alone as anyone been in this situation and can you give me some advice what to do.